What payment methods do you accept?
AmericanFlags.com accepts VISA, Mastercard, Amex, Discover Card and PayPal.
Does AmericanFlags.com ship internationally?
AmericanFlags.com provides Worldwide shipping.
When will I receive my order?
Customers will be notified about their shipping cost and time during the checkout process.
Do you ship to Military APO/FPO Address?
AmericanFlags.com ships to military APOs and FPOs around the world. It would be their honour to serve you.
How can I track my order?
You will receive an email notification from them when your order has shipped and depending on the type of shipping you selected, you will receive a tracking number. You may also check the status of your order anytime by emailing or calling them.
Can I cancel an order once I’ve placed it?
Sorry, you cannot. That’s because order processing starts the minute you confirm your order and an electronic notice is sent to one of their many warehouses where your order is picked, packed, checked twice and shipped. Their customers appreciate their fast shipping times and this is only possible if the shipping process starts immediately.
What is your return policy?
If you receive an item and change your mind about wanting it, you may return it within 30 days of receipt as long as it is in original and unused condition. Made-to-order items, halyard, car flags, historic flags, stick flags, flagpoles over 12’ and items tied to particular events (ie: sports flags) are not returnable.
Before you return a product to them, please contact them for a return merchandise authorization (RMA) and return instructions via their contact form contact AmericanFlags.com. Items received back without an RMA will be donated to a veteran’s charity and no refund will be given.
