How can I pay ?
Auto Europe gladly accepts American Express, Mastercard, and Visa. Personal Checks are also accepted providing you purchase CDW and Theft Protection on your rental. At this time they would like to advise that personal checks are not accepted locally.
How quickly will my reservation be confirmed?
Most Auto Europe reservations are confirmed within 20 minutes after making payment. If making a last-minute reservation (pick up within the next 48 hours) they strongly suggest you contact their reservations center toll-free at 1-888-223-5555.
Is there a fee to change my reservation?
There is no fee to change a car rental booking provided that you contact Auto Europe before the end of the rental period. All changes must be processed by Auto Europe and not through their local car rental suppliers/affiliates. Changing a reservation may subject you to the current rental rate, as it is at the time of modification.
What is the cancellation policy?
So long as a cancellation is made at least 48 hours before your reserved pickup date and time, Auto Europe will issue a full refund for the amount of your booking. A fee of $75 will apply to any cancellations made with less than 48 hours’ notice. Bookings are non-refundable if no notice of cancellation is given until after the reserved pickup date/time. All cancellations must be processed by Auto Europe, not their local car rental suppliers/affiliates.
How is my rate guaranteed?
All rates are guaranteed in US Dollars and for most reservations, they only require a partial pre-payment.