Claudie Pierlot Coupon & Discounts April 2024

Claudie Pierlot accepts VISA, Mastercard, AMEX, Maestro and PayPal.

Claudie Pierlot ships within countries provided during checkout.

Go to the My Orders section of your Claudie Pierlot account or the Track my order page if you do not have an account. Once you have logged in or after entering your order details, you can easily track your parcel.

As soon as you notice it is the wrong delivery address, contact their customer service by phone on 0 808 143 37 04 (service and call are free). They will make every effort to try and change your delivery address and forward the new delivery information to the courier.

Psst: They’ve given you the option of entering several delivery addresses in your Claudie Pierlot account. So when you place your order, you only have to select the address to which you want the order to be delivered.

If you chose standard delivery or delivery to your door, please first check with your neighbours or your building’s caretaker.

If your parcel hasn’t been located, contact customer service by phone on 0 808 143 37 04 (service and call are free) or by email via their contact form.

If you choose delivery to a collection point or a store, please check with them first directly.

They are sincerely sorry that there was an error with your parcel. They always take a lot of care with your parcels and want to improve their processes, so they perform multiple checks when they process these.
However, if you have encountered an issue, you have 30 days from the date of receipt to return your order to them. Once they receive your returned item back at their warehouse, you will be refunded within 7 days. Feel free to check the Returns and Exchanges section if you want to know more about the methods.

If you have exceeded the 30 days, or if you have a question, please contact customer service by phone on 0 808 143 37 04 (service and call are free) or via their contact form.

They are sincerely sorry that there was an error with your parcel. They always take a lot of care with your parcels and want to improve their processes, so they perform multiple checks when they process these.

However, if you have encountered an issue, you have 30 days from the date of receipt to return your order to them. Once they receive your returned item back at their warehouse, you will be refunded within 7 days. Feel free to check the Returns and Exchanges section if you want to know more about the methods.

If you have exceeded the 30 days, or if you have a question, please contact customer service by phone on 0 808 143 37 04 (service and call are free) or via their contact form.

If you notice an issue with your item in the 30 days after you receive it, please send it back to them using the prepaid label included with your parcel.

Remember to include your delivery slip as well as the reason for your return in your return parcel. Once their logistics team has confirmed that your item has been returned to them, they will send your refund directly to the bank account you used for the purchase. Generally, refunds take 48 hours (7 days at most) depending on interbank delays.

If 30 days have already passed, please contact their customer service so you can settle on a solution together.

Of course, You have 30 days after receiving your order to go to the store and exchange it (excluding outlets, corners, affiliates and outlet stores; the list of eligible stores is available).

Go to the store with the item and your delivery slip so that their teams can proceed with the exchange.

Once your parcel has been received by their warehouse, you will receive it within 48 hours (7 days maximum). It may take longer depending on delays between banks and at times of increased sales activity. Your bank account will be credited again with the money from the returned items. If you still haven’t been given your refund after 10 working days, please contact customer service to find a solution.

A return label is included with each of your orders. They pay the return fees and to make processing your return easier, please only return one order per parcel.

You can easily track your returned item via your customer account. Go to the My Orders section of My Account and select the returned order. This enables you to track your parcel. If you want to see more details about which route it is taking, click on the courier’s tracking link.
As soon as your parcel arrives in their warehouse, you will be informed by email at the address you provided when ordering.

If you do not have a customer account, you can track your delivery via the Track my order section of the site. Enter your order number, your email address and your postcode to access it.