What is the payment method?
Crabtree & Evelyn accepts Visa, MasterCard, American Express, and PayPal.
Can I change or cancel my order?
Once you have clicked Checkout, your order starts being processed and you can’t make any changes or cancel it online. However, you may be able to change or cancel your order before it is dispatched for delivery. Please contact their helpful Customer Care team as soon as possible after ordering and they will be able to advise you.
Do you deliver internationally?
Crabtree & Evelyn does not deliver internationally from this site as orders can only be delivered to the country they are purchased from. If you would like to send or receive items internationally you can change your browsing location from the country selector at the bottom of the page. Please note that you will need to have a payment method registered in the country you are buying from to be able to make a purchase.
Are your products tested on animals?
Crabtree & Evelyn does not test any of its products or any of its ingredients on animals but does submit products for testing where required by law.
Are your products dermatologically tested?
Although our products have not been tested by an official dermatologist or Doctor, they have all been through rigorous testing to ensure they are safe for human skin. If you have an allergy to certain ingredients, please contact our Customer Care team prior to purchase who will be able to advise.