Updated 12th October 2024
202 Ratings. Average 5 out of 5 stars
Save up to 15% on Budapest at Danubius Hotels.
Start now with Danubius Hotels and save an extra 10% on your booking.
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What is the payment method?
Danubius Hotels accepts all major Credit and Debit Cards.
Can I make my booking from any country?
Yes, you can make your booking from any country.
How long does it take for points to be credited?
Points are credited to the member’s account within 24 hours.
If my accumulated points reach the next level, when do I receive my upgraded card?
Upgrading of cards to the next level happens automatically at the end of the year, so the upgraded card will be mailed out at the beginning of the new year. Members need to collect 2,500 points to be eligible for a silver card, and 10,000 points for a gold card within 2 years. It is not possible to be upgraded in the course of the year.
What should I do if I do not need my card anymore?
A cancellation request should be sent to Danubius Hotels Customer Services in written form. As long as there are points on the account, you must use them, otherwise, your EuroPoints will be deleted. The membership card can be sent back at any time. Please indicate your request to Customer Services.
What should I do if my card is damaged, stolen, or lost?
Inform Danubius Hotels Customer Services. They will send you a new Danubius Hotels EuroPoints card by mail. The old card automatically becomes invalid once your card is replaced, but the PIN code and the balance on the card remain.
When do I have to use my PIN code?
The PIN code is only required when redeeming points. You will be asked for your Danubius Hotels EuroPoints card number and PIN code when using a service at the hotel purchased through the redemption of your Danubius Hotels EuroPoints.
Is upgrading permitted if points are redeemed in the meantime?
Yes. Your accumulated points will be considered for upgrading, irrespective of point redemption in the meantime.
Phone
+36 1 888 8200
reservations@danubiushotels.com
Address
Szent István tér 11., Budapest, Budapest 1051, HU
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