What payment methods do you accept?
DC Thomson Shop accepts all major Debit & Credit cards as well as PayPal payments.
Where does DC Thomson Shop ship?
DC Thomson Shop shipping options are available all over the world.
How long will it take to receive the first issue of my subscription?
Their publications are printed about five weeks in advance. This is the reason subscriber copies are despatched before they go on sale in the shops, therefore it can take a few weeks for your subscription to begin.
How long does it take for my free gift to arrive?
Your free gift can take up to 28 days to arrive. If you are using Direct Debit as your subscription payment method, the free gift will be held until 2 weeks after they receive your first Direct Debit payment.
Can I order a subscription/product to an overseas address?
Yes, you can order to an overseas address - please ensure you select the overseas price rate on their website accordingly and enter the Shipping Address at the checkout.
I’ve not received my magazine/newspaper, can I claim a replacement?
Yes, you can claim a replacement issue by contacting them using the contact form or by telephone.
How do I renew an existing subscription online?
Just click on the “Manage My Subscription” button on the homepage and enter your Subscription Account Number and Surname or Postcode to log-in and renew your existing subscription.
How do I cancel my subscription?
Contact the DC Thomson Shop customer service team to cancel your subscription.
