Updated 8th October 2024
219 Ratings. Average 4.5 out of 5 stars
Enter the code to save 10% on your order at Dear Keaton.
Shop and get 61% off marble salt and pepper set at Dear Keaton.
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What is the payment method?
Dear Keaton accepts American Express, Visa, MasterCard, Discover and PayPal
What are the shipping rates?
*$0 – $49.99 is $8.99 Flat Rate Shipping *$50 – $99.99 is $11.99 Flat Rate Shipping *$100 – $149.99 is $14.99 Flat Rate Shipping *$150 – $199.99 is $18.99 Flat Rate Shipping *$200- $249.99 is $24.99 Flat Rate Shipping *$250 and Above is 10% of the Cart Total *Flat Rate $300 Shipping on orders over $3000 (oversize fees still apply)
How can I track my order?
You will receive an email notification with tracking details when your order has shipped. Please use this tracking information to stay up to date on your shipment. Please check your spam folder if you did not receive the email.
Which service do you use to deliver?
All in-stock items will ship via FedEx Ground or USPS within 3 business days (M-F). We do not ship on Saturday, Sunday or Holidays. Once your order has left the warehouse, transit times will range from 2-7 business days, depending on your location. Some items may ship directly from their vendors. Items ordered together may not arrive in the same box.
Can I cancel the item?
Items are shown as ‘on backorder’ can be cancelled within 24 hours of placing order. Dear Keaton regret that they are unable to cancel or edit orders for in-stock merchandise. Once your order is placed, it is instantly entered into their system and cannot be modified in any way.
What if I received a damaged item?
Upon receipt, please inspect your items carefully for any damage or defects that may have occurred in transit and contact hello@dearkeaton.com immediately. Please keep original packaging and document both the item and packaging damage with pictures. Claims against damaged items must be made within 48 hours of receiving the item. Claims made after 48 hours cannot be accepted. Inspect your delivered item before you sign to ensure there’s been no freight damage. If there is noticeable damage to a freight delivery item, refuse the shipment and mark the bill of lading “Damaged”. Dear Keaton will arrange the replacement of the item for you.
Phone +1.800.935.7556
Email hello@dearkeaton.com
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Founders Christie Shepard and Chris Hutcheson have a shared passion for travel, living with intention, and great design. Dear Keaton is a lifestyle brand that promotes a resort living every day. Dear Keaton is their personal postcard to you, sharing the latest trends in global home decor and resort wear. Dear Keaton globally sourced products are artisan-made, sustainable and fair trade.
Dear Keaton Homepage
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https://www.dearkeaton.com
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