What is the Decoman payment method?
Decoman accepts all major Debit & Credit Card.
Where does Decoman deliver?
Decoman delivers to Worldwide.
What should I do if I am not at home when the package arrives?
Since the delivery person needs you to sign for the goods, if you are out at that time, the delivery person will leave a contact card. Please contact the delivery staff directly to arrange re-delivery. However, if the delivery fails or fails to contact you more than 3 times, we will no longer arrange the delivery, and the relevant payment will not be refunded.
How to deal with goods lost or damaged during delivery?
If there is a problem with the delivery of your goods or damage is found when the goods are received, please contact customer service (including the order number and basic status description) via Whatsapp or email to [email protected]
, will follow up as soon as possible. Inconvenience is minimized.
Do I need to sign for the package?
In order to protect the interests of customers, customers need to sign for packages and verify their identity in person.