What are the payment methods for Deerberg?
Deerberg accept payments through VISA, Mastercard, American Express, and PayPal.
Where does Deerberg ships?
Deerberg provide worldwide shipping.
What is the return policy for Deerberg?
With the return label from their returns portal, your return will always be sent to the correct address-free of charge, of course. You can return unworn items within 14 days of receipt. They will credit the purchase amount to you after receipt of the return.
How long will it take my order to deliver?
The delivery time within Germany is usually 3-5 working days for immediately available items. Deerberg have noted the duration of the dispatch of the goods on the individual product pages. A colour system shows you the availability of the goods and gives you an idea of how long it will take to ship your order. Green means items can be delivered within a few days. Yellow means that they are waiting for a delivery.
My package did not arrive, what should I do?
If your package has not arrived at the specified time, their friendly customer service team will help you.