What payment methods do you accept?
Dr. Squatch accepts VISA, Mastercard, Discover Card, Amex and PayPal.
How much is shipping?
Shipping rates are calculated based on package weight and destination. Dr. Squatch offers USPS Priority and FedEx 2-Day shipping in the US for additional fees as well.
Where do you ship?
Dr. Squatch currently ship everywhere in the United States, Canada, and its territories. Shipping to Canada is done primarily through Canada Post, and an international processing fee is included in the shipping line item. They also ship to the United Kingdom, Australia, and New Zealand.
How will my order be shipped?
Once you place an order with standard shipping, your package processes within 1-3 business days and should be delivered in a 3-7 business day delivery window once it ships. Ground shipping to Canada is done through USPS and Canada Post and tracked by Asendia. Expect packages shipping to Canada to be processed within 1-3 days and be delivered in 14-21 days.
Are there any subscription cancellation fees?
There are no cancellation fees. Dr. Squatch want to make this as painless and straightforward as possible. You can cancel your subscription in your account dashboard.
PLEASE NOTE: If you cancel too close to your next renewal date, there’s a likelihood that your renewal order has been processed already.
What is your return policy?
If you aren’t 100% satisfied with your Dr Squatch products, please contact them within 30 days of your order delivery date.