What payment methods do you accept?
Duty Free Crystal accepts VISA, Mastercard, Amex and PayPal.
Does Duty Free Crystal ship internationally?
Duty Free Crystal ships to all over the world.
How much does shipping cost?
Shipping costs are calculates on the checkout page.
What is your cancellation policy?
You can cancel your purchase at any time up to 7 working days after the day of delivery. To do this, please email or write to them at 3 Commercial Arcade, St Peter Port, Guernsey, GY1 1LB or email [email protected]
You do not have to give a reason for cancellation; however, a brief explanation will help them to improve the service they offer to customers in the future.
What if I fail to return the goods within a reasonable timescale?
If you fail to return the goods within a reasonable timescale, they will collect them, and they will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to them and this results in damage or deterioration, Duty Free Crystal will charge you for the reduction in value.