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Foot Locker is all about sneakers. They have passion and enthusiasm for shoes. They’ve been present for the trends, evolution and revolutions for more than 40 years. They put all their time and efforts into providing the latest and greatest selection of athletically inspired sneakers and apparel by top brands. Foot Locker scouts and selects the freshest, most premium, highest-performing sneakers and gear to make sure you stand out. Now with over 1800 stores across the globe, stocking everything from classics to exclusive lines, Foot Locker has earned its position as a leading retailer in athletically-inspired shoes and apparel.
Foot Locker’s rise to the top of the industry started more than 40 years ago as a bold experiment. The idea of a store curating multiple designs, makes and styles from different brands and retailing these curations under one roof was novel and truly revolutionary. Even with Foot Locker’s success and notoriety, the retailer doesn’t rest on its laurels. Foot Locker is constantly at work to make sure you stay ahead of your sneaker game. And now Foot Locker has more exclusives than ever before, you will always get your hands on the latest in athletic and athletically-inspired style. What’s even greater is that you’re able to buy your favourite sneakers and spend less money if you apply one of the discount codes we offer at LoveCoupons.hk!
Here are some great tips & tricks for extra savings at Foot Locker:
My home doesn’t have a street address. What should I do?
Street addresses are normally required to ensure proper delivery. If you do not have a street address (i.e. PO Box), then please call the Customer Service department at 1.800.991.6815 immediately after placing your order online so that they may make the proper arrangements to ensure your package is delivered.
How long does it take for my order to ship out from your distribution center?
Once they receive an order, Foot Locker expect it to ship out one business day later barring any unforeseen issues. If your order is placed over the weekend, this means if standard delivery is selected, they expect that package to ship out no later than Tuesday. If you order Rush Shipping before 1 PM pending payment verification your order should ship out the same day. If your order is placed after 1 PM CT, you can expect your order to ship out the next business day.
Sometimes this can be a little confusing but remember if you order today, they expect it to ship out the next business day in most cases. Foot Locker do have orders shipping out from many locations so in the event you order does ship out a day later than expected, in most cases you will still receive your order on time.
I’d like to ship my order to multiple addresses. What should I do?
Call the Customer Service Department at 1.800.991.6815.
What’s your policy on refunds?
Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement. Purchases made with PayPal must be returned by mail. Customers will receive a refund back to their PayPal account. A $6.99 SmartLabel fee will be deducted from your refund.
Refunds and gift cards will include product and tax amount only. If an incorrect item was shipped, or products were flawed or damaged in transit prior to 45 days, they will also include the standard shipping charges in your refund. If you have your original receipt, you may exchange or refund to your original form of payment.
What should I know about exchanges and returns?
What do I need to know about shipping fees?
It’ll take between 10-14 business days from the date the item was returned to process a refund or exchange. You pay nothing upfront. Foot Locker will deduct a $6.99 SmartLabel fee from your refund. The $6.99 charge will not be deducted for an exchange deemed as defective merchandise. You can use a single SmartLabel to return multiple products or products from different orders. As part of their Fit Guarantee, they will pay the standard shipping cost for any exchanged item.
Do Foot Locker have expedited return service options?
Yes! Labels are available for:
The Return Label will be sent via email and include detailed instructions. Expedited charges already include the $6.99 SmartLabel fee.
They put great care throughout their packing process to make sure you receive your items in perfect condition. However, damage may occur while the shipment is in transit. If you see that the outer box is damaged or has already been opened, please refuse the delivery. It will be automatically returned to their warehouse, and they will refund you for the item(s).
If you notice that the contents are damaged or faulty after you already accepted the delivery, please return them by filling out the return form and using the return label. You can also contact the Customer Care team for advice.
They want you to get your new purchase as soon as possible! That’s why they start preparing your orders as soon as they receive your payment. If an item you ordered is currently out of stock, they will try to source it from one of their European Foot Locker stores and dispatch it from there. In that case, the processing and delivery time of the order may be a bit longer.
If you place your order during the weekend, they will start processing it on the following Monday.
If you need to get in touch with Foot Locker about an order, an inquiry, or anything else, there are a number of ways you can do this.
You can call Foot Locker at the following numbers:
Send Foot Locker an email at [email protected]
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Footlocker boasts a plethora of products that you’d struggle to find anywhere else and understands its customer base well, stocking the latest in fashion through the Nike shoes Air Max series, Jordan footwear range, as well as the Adidas line. Started over 30 years ago, Foot Locker is passionate about connecting people with their favourite looks. Foot Locker operates through two segments: Athletic Stores and Direct-to-Customers. It is an athletic footwear and apparel retailer. Hop on board and start shopping today!
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Foot Locker is an online retailer that is open 24/7
What makes Foot Locker stands above other similar online retailers is their brilliant customer service. They put their customers as a top priority. Their team responds in 24 hours and through various platforms like Facebook, Twitter and Email. Whatever your inquiry is, Foot Locker is there to help you!
Foot Locker ships to Worldwide
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