What is the payment method?
GamesDeal accepts Sofortüberweisung, PayPal, Paysafecard, IMMEDIATELY bank transfer, Handypay, Mastercard, Visa, giropay, kash, cash payments etc. Vendors reserve the right to refuse certain methods of payment or to accept or demand methods of payment other than those listed here.
Where is the GamesDeal location?
GamesDeal location is in Hongkong.
What do I have to do to terminate the relationship?
Both the customer and AMZGAME are entitled to terminate the relationship between them at any time. This can be done by deleting the customer account. The customer must send AMZGAME a message (by email or via the “Contact” field on the AMZGAME platform) and request the deletion of his account. AMZGAME will respond to this request no later than the 5th day after receiving the message.
What should I specify in the purpose of the transfer?
To facilitate a smooth settlement, you should provide the following information in the purpose of the transfer:
Please, in any case, specify the order number! Alternatively, you can also enter the e-mail address that you provided when ordering from them. Without information that helps them to match your payment to order, there may be delays in processing and delivery.
I would like to contact you by mail. To which email address should I send my mail and what information should I provide?
Please send all your inquiries to [email protected]
Please always quote the order number for all your emails. As an alternative, you can of course also enter the e-mail address you provided when placing your order with them. Without the information to which order you refer, they can answer difficult questions or not at all.
You ask for personal information such as my phone number. How secure is my data and why should I give a phone number?
Of course, they are aware that you are legitimately concerned about your private information. GamesDeal guarantees that your data is safe with them and will not be shared. Our customer data is protected against unauthorized access and will not be sold to third parties for advertising purposes. They ask for your telephone number for various reasons. Direct, telephone contact allows them to contact you faster in case of possible problems or questions on their part and to find a solution faster.
Under certain circumstances, your order may be subject to a security check. As part of this review, they may contact you by phone to confirm your order. Their experiences with this method have been consistently positive and serve the safety of all involved. They apologize for the resulting delays at this point.