What is the payment method?
GoSun accepts VISA, Mastercard, American Express, Discover Card, Shop Pay, Google Pay, Apple Pay and PayPal.
Where does GoSun ship?
GoSun ships Worldwide.
How can I track my order?
Once your order ships they will email you a shipping confirmation which will include your tracking information. Clicking that link will take you to your carrier’s tracking information.
How do I know when my food is done?
Many foods will finish cooking when the internal temperature of the food hits near 212°F/100°C. This means that steam is a strong indicator of a dish’s progress. Noticing smell is another easy and surprisingly intuitive way of judging your food’s progress, just make sure not to burn your nose. Give it a couple of tries and you’ll be a pro.
How long does it take to cook?
Unparalleled in its speed and reliability, the GoSun solar vacuum tubes can cook a meal in as little as 20 minutes (GoSun Go and GoSun Sport) and cook most anything in under 80 minutes (GoSun Grill).
What can the GoSun Grill cook?
Bake, roast steam and fry, with a combination of steam and drip trays, the Grill is a versatile cooker. For examples, take a look at GoSun Recipe Blog.
What is your return policy?
You may return an unused item in its original packaging including hang tags within 30 days after you place your order. If you have questions about returns or are unsatisfied with your items, please contact them.
When will I be refunded?
Once GoSun receive your returned item, they will notify you within three days on the status of your refund after inspecting the item. Once approved, they will initiate a refund to your credit card (or original method of payment) which is generally seen on a statement after a few days.
