What are the payment methods for GUNAS?
GUNAS accept payments through all major Credit/Debit Cards and PayPal.
Where does GUNAS ship?
GUNAS provides Worldwide shipping.
When will I receive my order?
Shipping cost and time are calculated during the checkout process.
Can I cancel an order?
If you have purchased an in the stock item then you can easily cancel your order. Just email them at firstname.lastname@example.org and they will send you a cancellation confirmation within 24 - 48 hours. Please note, communication via any other channel or social media may cause a delay or miss on your cancellation request. Kindly note all cancellation requests must be received via email only. If it is a Special order/Pre-sale/Pre-order item, cancellations with full refund will only be issued up to 1 week after placing the order. After that, a 20% cancellation fee will be charged on your order amount. Please know that they do production based on pre-sales. So once the production order has been placed your order cannot be cancelled/returned/exchanged for full refunds. In case of disputes, store credit will be provided only.
Can I return an order?
If you are unhappy with your purchase they would be glad to take your item back. They have a strict 30 days return policy.