What is Gymshark payment method?
Gymshark accepts VISA, Mastercard, American Express, and PayPal.
Where does Gymshark ship?
Gymshark ships within the countries that are available during the checkout process.
Can I exchange my item?
Unfortunately, they currently don’t offer exchanges. In order to make the returns process as efficient as possible, they only offer refunds. they aim to have your return refunded as soon as it has been received back into their warehouse, allowing you to reorder as quickly as possible. This will usually be within 5-7 working days of you posting the return with your chosen returns service.
Have you received my return yet?
Depending on the service you’ve chosen to use to return your item(s), it can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by their returns team they will be in touch by email once the return has been processed to confirm your refund.
What to do if I receive a faulty item?
In the event you have received a defective item, please contact them immediately with the following information:
Your order number
Which item is damaged
A description
Photographic evidence
Please do not return any damaged goods unless advised by a member of their support team, it may result in slower resolution time.
