What are Heirloom Traditions Paint payment methods?
Heirloom Traditions Paint accepts VISA, Mastercard, AMEX and PayPal.
Where does Heirloom Traditions Paint ships?
Heirloom Traditions Paint ships Worldwide.
Can I add to my order?
They cannot add onto to your order. The credit card company does not allow them to increase your payment for your protection. Contact them at (502)212-6077 and they can cancel your order and create a new one!
Can I return or exchange my paint?
They are sorry, they do not accept returns. They have this policy for two reasons. It is quite costly for you to return the paint to them and you run the risk of it being damaged in transit & being out the paint and the refund. Secondly, they could not in good conscience resell the paint to someone else. They can’t guarantee it hasn’t been tampered with or stored improperly. I wouldn’t want to risk selling you something to paint your cabinets with that wasn’t up to par. They hope you understand. Maybe a friend or family member would take it off of your hands. They wouldn’t have to wait for shipping!
My order arrived damaged. What should I do?
They are so sorry your order arrived damaged. If you could send pictures of the damage to them they can get you taken care of products.