What payment methods do you accept?
Hot Octopuss accepts all major Debit & Credit Card.
Where do you ship to?
Hot Octopuss ships worldwide.
Are your products shipped discreetly?
Yes, all items are dispatched in plain boxes with no markings that indicate what is contained within the package.
Do Hot Octopuss products come with a warranty?
Yes, they offer a one year manufacturer’s warranty against defects in the workmanship of the product. Please visit their warranty page for more details.
What is the returns policy?
If you are dissatisfied with any item, it may be returned unopened and unused within 14 days of receipt. They cannot accept returns or exchanges on items that have been opened. To return or exchange an unopened pleasure object, please contact them via email at customer.support@hotoctopuss.com