What are Jack's Surfboards payment methods?
Jack's Surfboards accepts VISA, Mastercard, American Express, Discover Card, Diners Club, JCB and PayPal.
Does Jack's Surfboards ship Worldwide?
Yes, Jack's Surfboards ships Worldwide.
What is your return policy?
If you are not satisfied with your purchase, you can return it within 30 days of purchase. For more information, please visit their return policy page.
How soon will I receive my refund?
Jack's Surfboards will process your refund within 5-10 business days after receiving your return in their warehouse. Refunds will be issued in the original form of payment. If the refund is applied to your credit card, your credit card company may take up to 7 additional business days to post the refund to your account.
What if I received incorrect or damaged merchandise?
If you receive incorrect or damaged merchandise, try to contact them as quickly as immediately so that they can take further action.
Can I change my order?
Yes, please contact them as soon as possible if you would like to change or add an item.
If you would like to add an item, they will send you a following email with a payment request.