What payment method do you accept?
JING Tea accepts VISA, Mastercard, American Express, and PayPal.
Where does JING Tea deliver?
JING Tea delivers to all over in the world.
How can I check the status of my order?
If you placed your order using their next-day courier service you can track it here. Your tracking number will be included in your order dispatch email.
What happens, if I receive a damaged item?
If an item has arrived broken, please contact them to request a replacement and dispose of the broken item. In some cases, they may need to ask you to provide a photo of the broken item so that they can look into how the damage might have been caused.
What is your return policy?
JING Tea understand that sometimes you may want to return products. If you are not completely satisfied with any item you purchase on the site then please return it to them in original condition within 30 days of receipt and they will give you a full refund of the item’s cost excluding postage costs. In addition, customers in the European Union are entitled to a statutory cooling-off period of fourteen business days.