What is Johnston Prams payment method?
Johnston Prams accepts VISA, Mastercard, and PayPal.
Where does Johnston Prams ship?
Johnston Prams ships within selected countries provided during checkout.
How do I return an item?
At Johnston Prams it is important to them that their customers receive an excellent service. They carefully fulfil each order from their warehouse, however, if you have received a damaged item, or if your order is wrong or incomplete please notify them within 3 days of receiving the package.
How do I cancel an order?
They care about their customers and they want to ensure that you are completely satisfied with every purchase you make. If you change your mind for any reason they can alter or cancel the order up until it is dispatched.
They are happy to refund or exchange any product returned within 30 days. Details of their returns policy can be seen here: Returns and Cancellation.
What happens if an item on my order is not available or has gone out of stock while I was placing my order?
Delivery of goods is subject to the availability of the goods themselves. If the item you select is unavailable, they will contact you as soon as possible to let you know about the lack of availability and also with an expected time on how long your order may take to dispatch.