What are the Knitcrate payment methods?
Knitcrate accepts VISA, American Express, Mastercard, and PayPal.
Where do you ship?
They currently ship to the United States, Canada, and many other countries around the world. Most orders are subject to additional shipping fees.
How long will it take to ship my order?
Shop orders normally ship out within 3-5 business days. they may encounter delays during sales or other high-volume times. Once your order is fulfilled and leaves our facilities, they do not have control over the route that the mail carriers take to get your order from them to you.
Do you accept returns or offer refunds?
Yes, they accept returns for your very first crate for a full refund if you are not happy with it! The return or exchange request must be made within 7 days of delivery.
Why isn’t my coupon applying to my order?
As of May 15th, 2021 there are two different types of coupons that you can redeem to discount your orders.