What are the payment methods?
Leonisa accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay, and PayPal.
Where does Leonisa ship?
Leonisa ship worldwide.
How do I track my order?
After you place your order, you will immediately receive an email with a detailed summary of your order. Once your order has been shipped, they will send you another email with your tracking number.
What is your return/exchange policy?
Leonisa‘s 100% satisfaction guaranteed policy ensures that any product you purchase through them meets the highest standards.
For whatever reason you are not satisfied with the product(s), you can easily and quickly exchange or return the item(s) within 60 days of purchase hassle-free. Each product should be returned in perfect condition, unworn, with tags attached and in its original packaging.
Will I get a refund for my return products?
For returns, the total amount of the returned item(s) will be credited back to your card used in the original transaction. Please allow 5 business days for this amount to reflect in your account.
Can I exchange or place an order over the phone?
Yes. Please call them at 1-800-657-9107 and they will gladly take your new order or exchange information.