What forms of payment can I use?
Loeffler Randall currently accept all major credit and debit cards, international credit/debit cards, Afterpay interest-free payments, domestic Paypal accounts, Amazon Pay, and Apple Pay.
Do you offer international shipping?
They do ship internationally! To get a quote, please finish adding items to your shopping bag and enter your postal code and region into the quote finder to see a complete quote on shipping fees to your address.
How do I track my order?
You will receive a shipping confirmation email containing your FedEx tracking number.
When will my order ship?
Your order will ship from their warehouse the same day (if placed before 2 p.m. EST on business days) or the next business day after completion. Please note, they do not ship on weekends or holidays. All items are not guaranteed in stock. If they are unable to process your order, they will notify you within 2 business days of cancellation and provide a refund.
How do I cancel or modify my order?
Loeffler Randall warehouse works quickly so they can get your orders out to you as soon as possible! If you need to make a change to your order contact them ASAP by phone or email before 2 p.m. EST.
When will I receive a refund?
Please keep a record of your return FedEx tracking number. You will receive a refund within 5 days from the time they receive your return.
How long do I have to return?
They will gladly accept returns on all items (except items marked “Final Sale”) within 14 days from time of delivery. You have 7 days from the time you request your return to drop off with FedEx.
