What is LUX payment method?
LUX accepts all major Credit/Debit Card.
Where does LUX ship?
LUX ships within selected countries provided during checkout.
When will my product be delivered?
Their aim is to deliver your products 3 to 5 working days after ordering. However, the delivery time differs per product and per brand.
Can I change or cancel my order?
This depends on the status of your order, you can contact them and they will help you as soon as possible. You can reach them via the contact page or the contact form, always state your order number here.
Within what time frame can I return my order?
LUX offer a return period of 30 days, you can read on this page which returns conditions they use.
When will my purchase amount be refunded?
After receiving the returned order, they will check it within 14 days and ensure that the purchase amount is refunded