What is the payment method?
Luxury Loft accepts VISA, Mastercard, American Express, and PayPal.
When will my order arrive?
It depends upon the location from where you have ordered.
What if my item is damaged during delivery?
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify Luxury Loft without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help them to assert their own claims against the carrier or transport insurer.
What is the warranty and guarantees policy?
Luxury Loft is under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable.
When will I receive my refund?
It takes about 14 days to receive a refund.