What is the payment method?
Maxpeedingrods accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Do you ship Internationally?
Yes, they ship Worldwide.
What is the return policy?
They are committed to providing good quality products to all their customers. They accept returns or exchanges within 30 days. No hassle for refund, 15 business days money-back guarantee after the received the returned items. They hope that you will be pleased with your purchase. They want you to be 100% happy with the products you got. Your 100% satisfaction is their top priority. If you are not satisfied with your purchase, please contact them at any time from Monday to Friday within 15 days after you received the item. Return shipping address will be provided and you will get the refund within 3~5 business days after receiving the returned item. All returned items must be in brand-new condition, unused, and with original tags and packaging. Any products that have been used are subject to a restocking fee. The restocking fee percentage will depend on the condition of the returned products. The defective products are eligible for free exchange and no restocking fee will be applied.
Which courier company delivers the order?
To ensure a fast and safe delivery they use FedEx, DHL, USPS, & UPS Ground/Air shipping services.
What to do if I receive a damaged/incorrect item?
They all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact their customer service department as soon as possible. Please do not attempt to use, install, modify, or repair the part. If the damage was caused by shipping, Photos of the damage, defect, or fitment issue may be requested in order to correctly process your request. Please note that products must be in the original packaging and there are additional requirements for products that ship freight.
Can I cancel my order?
The buyer must contact the sales representative as soon as possible. You may cancel your order free of charge at any time before shipping. If you cancel an order after shipping or refuse delivery (except for deliveries refused due to shipping damage), it will be treated as a return and will be subject to shipping charges and 15% restocking fees.
