What are the payment methods for Mio Skincare?
Mio Skincare accepts payments through VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Mio Skincare deliver?
Mio Skincare delivers to countries that are available during the checkout process.
How do I cancel my order?
They are sorry to hear you would like to cancel your order. If there is anything they might be able to do before you cancel, then please contact the Customer Service team through your account to see if they can help. If not, then select the order that you wish to cancel. You can choose to cancel individual items or the whole order.
What do I do if I have ordered the wrong item?
Don’t worry they understand that this can happen; you can try and cancel the item in your account. You will need to click on the item and choose the cancel option. They will send you an email within an hour to let you know if it worked. If you can’t cancel then you can send the item back to them. It’s best to refer to their Returns Policy to find out how. If you still need help, please contact their Customer Service team who are always on hand to provide support and guidance.
When will I receive my refund?
Your refund should be returned to your account within 5 working days and they will send you an email to let you know it’s on its way. If you do not receive your refund and it has been 10 working days since you received their email, then you will need to contact their Customer Service team through your account.