Why does my item feel different in the same style but from different colours?
There might be a slight fit and feel the difference in the same style across different colours. While their Scrunch Collection is made from their Signature Scrunch Fabric, and the colours are selected by Muscle Nation, in the manufacturing process, some dye requires more settling time than others. As a result, some coloured garments may fit and feel a little differently from others in the same style and size. Therefore, they suggest sizing up if you are in-between sizes for a more comfortable fit.
What do I do if I receive the wrong order?
If on a rare occasion, you receive an incorrect or faulty item please contact their customer service team via email email@example.com. Please include your order number, full name, email address and photos of the item within 7 days of receiving your order. Please do not lodge an online return request for an incorrect or faulty item, as their customer service team will resolve these enquiries with you directly. For an incorrectly sent item, they will require you to return the item to their warehouse, and Muscle Nation will arrange to promptly ship you the correct item. Please note, there is no lifetime warranty on any of Muscle Nation products. They are all subject to wear and tear over time, depending on how you care and wash your items.
Can I cancel my order?
Unfortunately, you are unable to cancel an order once you have placed it. With Muscle Nation‘s scanning and inventory system, it has enabled their warehouse team to be very efficient in processing, packing and preparing orders for dispatch. Therefore, once you process your order online and click ‘confirm and pay’, after this point they can not guarantee an order can be cancelled.
Which payment methods do you accept?
Muscle Nation accepts AfterPay, PayPal, Visa, Visa Debit, MasterCard and American Express.
Can I use more than one discount code?
You can only use one discount code per transaction. Please note, you are unable to use your Muscle Nation rewards vouchers in conjunction with a discount code, as these vouchers do act as discount codes.
Do you pay for my return shipping?
Customers are required to cover shipping costs when returning items. Muscle Nation suggest using standard or regular shipping, as this will be the most cost-effective option. They also recommend ensuring your parcel has return tracking, so you can track your parcel in transit to our warehouse, and see exactly when it is delivered.
Can I return my order for an exchange?
You may return any full-price items in exchange for a store credit and you can use this store credit to repurchase your items in the desired size or style. Unfortunately, Muscle Nation do not offer refunds or direct exchanges for returned items, unless they are deemed faulty upon inspection. In some scenarios, they may require a faulty item to be returned to them for further inspection before honouring an exchange or refund.
How often does Muscle Nation release discount codes?
Every brand is different, some brands release regular discount codes, some don’t release any and some release them at special times in the year. The team at LoveCoupons.hk spend hours every day looking for the best discount codes and if have offers available, they will try and list them here.
How do I use a voucher code at Muscle Nation?
LoveCoupons.hk spends most of their time collecting the best and most recent Muscle Nation voucher codes. LoveCoupons.hk also does their best to list how to use Muscle Nation voucher codes. Read the content LoveCoupons.hk writes for more information.