What are the payment methods for Quicksilver Scientific?
Quicksilver Scientific accepts payments through VISA, Mastercard, American Express, Discover Card and JCB.
Where does Quicksilver Scientific provide shipping?
Quicksilver Scientific ships within Hong Kong.
When will my order arrive?
Once an order is received, it may take up to 3 business days for orders to be processed and shipped, pending inventory availability. This applies to all shipping methods.
What is the return policy for Quicksilver Scientific?
Bundles containing heat-sensitive products, and test kits are not eligible for returns. If you are unhappy with your purchase Quicksilver Scientific gladly accept consumer returns on non-heat sensitive products within 30 days of receipt. The cost of returning the product is at your expense. They do not charge a restocking fee.
Are your products organic?
Quicksilver Scientific products are not certified organic.
What should I do If I receive the wrong products?
Damaged goods or incorrect shipments should be reported to support@quicksilverscientific.com within 10 days of receipt of the package. They will make every effort to remedy the situation as quickly as possible. Pictures of the damaged goods, manufacturing codes located on the back of the bottle, shipping box(es), shipping label, and order number will be required to process your request.