What is the payment method?
TrekkInn offers several payment methods, all of them are assured by Adyen, who guarantees the security of your payments. Their main payment methods are PayPal, CreditCard, and DIRECTebanking.
How long does the delivery take?
TrekkInn offers a great range of items, most of them are in their stock and others must be ordered on demand. When selecting an item, there will be an estimated delivery date shown. The estimated delivery date is calculated by product availability and shipping time. Thus, the estimated delivery date is calculated by their experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by the availability of all of them.
How much does the delivery costs?
Their shipping fees are calculated by weight and volume, by adding an item to the basket, the respective shipping fees are shown.
When can I return my product?
TrekkInn gives you the right to return your purchased item/s without having to give a reason, at any time within 30 days beginning the day after the day on which you received the goods. You can return any item within 30 days, as long as the item/s is/are in perfect conditions (unused, with labels, in original packaging).
What is the refund policy?
Once your return has been processed, TrekkInn will refund you and send you a confirmation email. They will refund the amount according to the payment method that you have used when ordering. You will receive the money in your account between 4 and 10 days approximately depending on the payment method used when placing your order and your bank.