Updated 22nd April 2025
16 Ratings. Average 4 out of 5 stars
Discover stylish and practical gifts from TUMI that won't break the bank! Perfect for any occasion, all under HK$1,500.
Elevate your travel game with stylish Accent Kits & Pouches from TUMI, starting at just HK$700. Grab yours today!
Discover stylish travel essentials at TUMI with up to 40% on! Don't miss out on this chance to upgrade your luggage game.
Grab up to 30% off during TUMI's Semi Annual Sale! Don't miss out on stylish luggage and accessories at unbeatable prices.
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Here are some great tips & tricks for extra savings at TUMI:
TUMI accepts VISA, Mastercard, American Express, Discover Card, Diners Club, and PayPal.
Only the individual named on the credit card can pick up the order in-store.
For both online and phone orders, a store associate will provide additional details and directions via phone to schedule curbside service as it may vary per location. Please refrain from attempting to pick up or schedule curbside service for your items until you receive confirmation that your order is ready.
Items may ship separately depending on size, availability, and the addition of value-added services (accenting and monogramming).
You may check the status of your most recent orders by clicking on "Track Orders" under My Account.
After you have clicked "Place Order", you cannot cancel or change your order. Their system is designed to process and ship orders immediately.
You may submit an online repair request form by visiting their Service and Repair link and completing the online repair request form.
While exchanges are not accepted by TUMI.com at this time, they can be made in-store. You can also follow the return steps below and place a separate order on TUMI.com for the new desired item.
Gift cards, Care Kits, and personalized products, including monogrammed and TUMI Accents are final sales.
Refunds will be made to the original form of payment. Once they have received the return, please allow 3-5 days for inspection and processing. The time it takes for a refund to appear on your credit card statement varies from bank to bank.
TUMI wants you to be fully satisfied with your TUMI products. If you aren’t, they offer complimentary returns within 30 days of receipt.
Phone +852 800-961-974
Email service.hk.tumi@tumi.com
TUMI was established in 1975. The name was derived from the founders' days when he was in the Peace Corps in South America. TUMI’s products are soft, innovative and multifunctional. The bags are all sleek and durable as well as effortlessly timeless. The elegance and detailing is exquisite yet these pieces are meant to be worn and enjoyed. They believe in sustainability and TUMI takes it upon themselves to ensure that the planet cares for the way the planet cares for us. TUMI offers products that are made and manufactured to last the products are made with recycled materials like nylon and plastic bottles! They also offer an outstanding repairs system where if the item breaks or gets damaged they will fix it, if the bag gets lost they will help customers recover it. This means that fewer bags will end up in landfills! All customers need to keep an eye on Love Coupons for the latest and greatest TUMI promo codes that can be used to save more with each order that’s placed!
https://www.tumi-hk.com/
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