What are Vintage Wine Gifts payment methods?
Vintage Wine Gifts accepts VISA, MasterCard and PayPal.
How long does delivery take?
They can deliver the next day (for a £7.99 charge) for all orders received before 16:20. For other orders, they deliver within five working days or on any future specified date.
What if the bottle is broken?
All the bottles delivered by vintagewinegifts.co.uk are packaged securely. You will be asked to sign for the bottle saying it is in good condition. An identical bottle will be delivered free of charge as long as the courier is notified of the breakage at the time the bottle is delivered. If the wine is no longer available wine of the same or higher value will be offered and only with your approval will it be shipped. If you do not want a different wine a refund will be offered.
What is your refund policy?
Should the wine be corked it must be returned to their cellars, in the original packaging and original condition within one year from the date of purchase for a replacement. Should the particular wine not be available another wine of no lesser price/quality may be substituted. They will only replace the original corked bottle and not any subsequent bottle that may also be corked. If the replacement bottle is to be shipped outside the UK a new delivery charge is payable. Their corkage policy does not apply to trade sales and for customers connected with the wine trade.
What happens if I am not happy with the purchase?
Should you not like the bottle for any reason, return it to them, in its original packaging, within 30 days from the date of delivery for a full refund. This does not affect your statutory rights.
