What payment options do you accept?
Vivobarefoot accepts most major credit and debit cards (VISA, Mastercard, and AMEX) as well as PayPal and Apple Pay. You can select what currency is displayed via the currency selector on the top right-hand side of the screen. Unfortunately, they do not accept Discover Cards.
Does Vivobarefoot ship worldwide?
Yes, Vivobarefoot ships worldwide.
How do I cancel my order?
They pick and pack styles very quickly, so it’s often not possible to cancel prior to dispatch. If you’re based in the UK or European Union you have the statutory right to cancel your order and receive a full refund (including delivery costs) provided you notify them within 14 calendar days, from receipt of the order. See their Terms and Conditions for more. If you are located outside the UK or European Union and wish to cancel your order, please contact their Customer Care team.
Do you offer refunds or exchanges?
Yes, If your order isn’t right for you, you can return it within 100 days of ordering.
Where is my refund?
They process refunds as quickly as possible. Please allow 14 working days, and if you haven’t received your refund by then please contact their customer care team.