Sign Up To The Newsletter and Get 10% Off Your Orders at WatchHouse
Sign Up To The Newsletter and Get 10% Off Your Orders at WatchHouse.
Updated 4th October 2024
19 Ratings. Average 4.5 out of 5 stars
Sign Up To The Newsletter and Get 10% Off Your Orders at WatchHouse.
Here are some great tips & tricks for extra savings at WatchHouse:
WatchHouse accepts VISA, MasterCard, and American Express payments, but they are working on introducing additional options (PayPal & Apple Pay). For more information, you may also want to read Stripe’s Privacy Policy.
WatchHouse ships worldwide.
Orders placed Monday through Thursday before 1pm are dispatched the same day and shipped using Royal Mail Standard delivery. Orders placed Thursday afternoon through Sunday are dispatched on Mondays. Subscription deliveries are dispatched every Tuesday.
Your order will arrive 2-3 working days after dispatch for deliveries within the UK, 7-10 days within Europe, and 10-14 days for international deliveries.
Please contact customer services via roastery@watchhouse.com with your order number, and they’ll track down your delivery.
When signing up for a subscription, you'll have two options. Pay up front for three, six, or 12 months, or choose a rolling subscription that will continue running until you pause or cancel via your account.
You can cancel a rolling subscription via your online account. This option is not available for pre-paid subscriptions. However, if you are facing extenuating circumstances and need to cancel, drop them a line at atroastery@watchhouse.com. Please note that proof of sending isn't proof of receipt, so please ensure you have received a response from their support team. Their opening hours are 9am to 6pm Monday to Friday.
WatchHouse accepts returns of any equipment or faulty goods purchased from their e-shop. Equipment or merchandise must be returned unused in its original packaging to WatchHouse Roastery, 36 Maltby Street, London, SE1 3PA. Returns must be made within 14 days of the purchase. While they want you to be completely happy with your order, as coffee is a consumable product, they’ll only replace or refund it if it’s faulty or damaged. This is subject to assessment by their roastery team and Head of Coffee, as and when applicable. Get in touch via roastery@watchhouse.com for any queries regarding your coffee delivery.
WatchHouse do their utmost to ensure that goods arrive in perfect condition; however, if your order arrives damaged, please reach out via roastery@watchhouse.com or call 020 7394 4844, and they will resolve the issue.
Phone +44 20 7394 4844
Email hello@watchhouse.com
Opening Hours Monday–Friday: 8 AM – 4 PM GMT (excluding public holidays)
Address 36 Maltby Street, London, SE1 3PA
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The holistic approach of Modern Coffee acknowledges the factors that contribute to the uniqueness of a local cafe, including well-crafted coffee, thoughtfully designed premises, high-quality food, and, above all, the people who work there. It encompasses a broader experience that they take into account for every aspect of their service. WatchHouse works hard to provide you with the greatest coffee and more in their houses and online by paying close attention to detail, being creative, and emphasizing provenance. They want to be the go-to local hero, a place where people who appreciate quality and craftsmanship feel at home.
About WatchHouse Homepage
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https://watchhouse.com/
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