What payment method do you accept?
Wolf and Badger accepts VISA, Mastercard, American Express, Discover Card, JCB, and PayPal.
Where do you deliver and how much does it cost?
Wolf and Badger ship orders worldwide. See their Delivery page for more information. The cost of shipping will depend on where the product is coming from (their designers are based globally, from the USA to Italy, and everywhere in between).
I ordered two items from you - why am I receiving two separate parcels?
Their designers send their products to you directly, which means faster shipping times, and if you’ve ordered from multiple brands, you will receive separate packages from each.
I’ve ordered items from multiple brands, will I have to pay for multiple shipping costs?
Yes. They work with designers from all over the world, so items are often being sent from very different locations, incurring multiple shipping costs.
I ordered two items from you - why have I been charged twice for delivery?
Their designers ship their products to you directly, meaning multiple shipping costs are incurred. Their brands are all small, independent businesses and you are supporting them with every purchase.
Do I need to sign for my order?
Yes - for security reasons all deliveries require a signature. You can have your order delivered to a work address such as an office, just update the delivery address during checkout.
How can I exchange my order?
Unfortunately, they are unable to offer exchanges. If you would like to exchange sizes, you’ll need to place a new order for the size that you need and return your original order, as they’re unable to put the stock on hold.
My order hasn’t arrived, can you help?
Yes, if you have any problems with your order at all, just contact them and they will help you.
