Why does the price change when I add it to my cart?
You must first select all the product options before you add it to the cart. If you do this it will always be accurate. The reason some of the prices are different for different sizes for example of the same product is that they use a price matching software to always make sure they are competitive. That way, you will always get the best deal.
What is the payment method?
AvidMax accepts MasterCard, American Express, Discover, and even PayPal payments.
Where does AvidMax ship?
AvidMax ship worldwide.
I need my item by a certain day. If I choose free shipping will it be delivered in time?
It depends on how much time you have. Typically their standard free shipping will arrive between 3-8 business days. This is a general guideline and if you think there is any chance it won’t in time for your important trip, please choose expedited guaranteed service.
Do you combine shipping if I purchase multiple items?
Yes, they do combine everything they can. In some cases, they do have to fulfil from 2 different warehouses, so in that case, you would receive 2 shipments.
Are there any restocking or cancellation fees for returning an item?
As long as the item is new (unused), they do not charge you any fees for a return. (However, you do have to pay for return shipping.) Once the returned item is received, you will be fully refunded, as long as it’s unused, back to your original payment method. If we receive an item that is used, they may charge you a 20% restocking fee, or they can ship the item back to you.