What is the payment method?
Love, Bonito accepts VISA, Mastercard, and PayPal.
How do I change my delivery information?
You won’t be able to amend your delivery info for an order once your order is placed. Fret not, drop them a message and they’ll do whatever they can to help.
What happens if I missed my delivery?
After 3 delivery attempts, or if it has exceeded 21 days from dispatch date, whichever is earlier, your parcel will be returned to them in Singapore. But they’d be more than happy to redeliver your order.
Take note: Return fees and additional redelivery fees will apply.
If you’ve changed your mind and would like to return your order for Store Credit, the return fees will be deducted from the Store Credit before it is issued to your account. If you’ve any trouble receiving your order, please reach out to them and they’ll do their best to help get your order to you.
Can I return/exchange my online purchase at any Love, Bonito store?
Order can only be returned via post/courier to their Singapore warehouse at 8 Pandan Crescent #05-01 Singapore 128464
How do I return my order?
If you are not satisfied with your order then you can return it within 45 days from the date of the purchase.