Registered an incorrect domain, can I edit it?
Once a domain name is registered, you cannot edit it. However, depending on the TLD (domain name extension) that you’ve registered, you could delete it under the money-back guarantee and register the correct one.
If the domain is deleted within the money-back period, there will be a $1 deduction from the amount which was paid for the domain registration as cancellation fee. The remaining amount will be made available as credit into your BigRock account.
My BigRock account is hacked, what should I do?
Create a ticket or send them an email at firstname.lastname@example.org to inform them about the issue. Once you inform them, they’ll lock your account and orders (to avoid any unauthorised activity) until verification is complete.
What domain extensions supports privacy protection?
BigRock do not offer privacy protection to, .gdn, .ltda, .us, .eu, .cn, .asia, .in, .pro, .tel domain extensions.
For what duration can I buy Privacy Protect?
Once purchased, Privacy Protect is enabled till the expiry date of your domain name.
Can I host multiple websites within one Shared Hosting plan?
Yes, you can host multiple websites on unlimited hosting plans. Pro Plan allows you to add unlimited secondary domains through your hosting control panel.
Does the Control Panel include a website builder?
Yes, the control panel includes a website builder, SitePad. It is a drag and drop editor to publish static content to your hosting account through FTP. This can be enabled through ‘Softaculous’.
Can multiple coupon codes be used on one order?
BigRock only allows one coupon code per order.
How do I use a coupon code at BigRock?
The LoveCoupons.hk team spends a lot of time collecting the best and most recent BigRock coupon codes. The team also tries to list how to use BigRock coupons codes. Read the content our team writes for more details.
Do students get a discount at BigRock?
Some brands offer Students discount codes – if BigRock does offer a Student voucher code then our team here at LoveCoupons.hk will try to find them and make them available to everyone.