How do I use a credit note?
If you have an existing credit note, it will be available in your BNKR account and displayed as a payment option at checkout. A discount code can be used in conjunction with a credit note.
Can I cancel or change my order?
Due to their quick order processing times, BNKR are unable to cancel or change the details in your order once it has been placed.
Can I use more than one promo code on my BNKR order?
Only one of our discount codes can be used per transaction. However, if you have a credit note from a previous order, this can be used in conjunction with a promotional code.
What size am I?
Unsure of what size to buy? Compare your measurements to our sizing chart or speak to one of their friendly stylists via their live chat in the bottom right hand corner of the page.
Why haven’t I received a shipping confirmation email?
Please allow 24 hours for shipping confirmation emails to come through, or until the next business day if ordering over a weekend. Please also check your junk and spam folders and add them as a contact to avoid this happening. You can also check your order status via your dashboard in your account.