What is the BOXD Health payment method?
BOXD Health accepts VISA, Mastercard, American Express, Maestro, Klarna, and PayPal.
Where does BOXD Health deliver?
BOXD Health delivers Worldwide.
Can I change my order?
Once your order has been prepared for dispatch or has been dispatched, they may be unable to change the delivery address. If the order is with the carrier you can contact them directly and they will amend your delivery address where possible.
What if I receive a damaged or faulty item?
Please accept their apologies if you have received an item that is damaged or faulty. They understand how frustrating this can be and want to resolve this as quickly as possible for you. If you believe that the item is faulty, please contact them. You will need to tell them exactly what the fault is and as soon as possible after discovering the fault and they will advise what to do next. BOXD Health Returns Policy for faulty items upholds your statutory rights.
What if I receive the wrong item?
BOXD Health apologise if you have received the wrong item by mistake. This is not common and they want to resolve this as quickly as possible for you. To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item.
Can I return my product?
You have 14 days to return your order under their 14 day return period policy, which starts on the day after you received the item. All items must be returned unused and in the original packaging as they were when received by you.
