What payment methods do you accept?
GlassesEtc accepts VISA, Mastercard, Amex, Discover Card, Amazon Pay and Sezzle.
Does GlassesEtc ships Internatioanlly?
GlassesEtc ships its product to all over the world.
Why do prescription orders require additional processing time?
Prescription orders are simply more labour-intensive. Prescription lens production times may vary depending on frame style, prescription strength and lenses add-ons such as anti-reflective coating, tint and other special requests. GlassesEtc strive to deliver superior quality and use only the finest lenses and products to manufacturer your prescription lens orders. Their average lens production time is 5-7 business days.
What is your return policy?
Returns must be received within 30 days upon receipt of the products and must be returned in the same condition as it was received; clean and void of any chips or damage to the lenses or frame. This includes any alterations/damages done by yourself or any third party, including your local Optician. Frames returned damaged or modified from their original condition are not eligible for return.
What is your warranty policy?
The manufacturer warranty expires 365 days from the date of purchase.
