What are Jekyll and hide payment method?
Jekyll and hide accepts VISA, Mastercard, Maestro, American Express and PayPal.
Where does the Jekyll and hide ship?
Jekyll and hide ships Worldwide.
What is Jekyll and hide return policy?
Jekyll and hide online order can be returned within 40 days of receiving your original order. The item must be unused and in its original condition and packaging (Jekyll and hide may not be able to accept your return should the item be deemed to have been used, or the item has not been returned with original packaging and labels)
I’ve received a faulty/incorrect item, what should I do?
Should they need to send out a replacement item due to a fault, they will pay for the item to be sent to you, as well as the return of the faulty/incorrect.
Do you refund delivery charges if I return something?
Should they need to send out a replacement item due to a fault or incorrect delivery, they will pay for the item to be sent to you, as well as for the return.
For your own security, they do recommend using a recorded delivery service when sending goods to them.
Please note that the returned product will not be accepted unless accompanied by a copy of your order confirmation email.