What payment method do you accept?
Lord Lou accepts VISA, Mastercard, American Express, and PayPal.
Where does Lord Lou deliver?
Lord Lou delivers to all over in the world.
What happens, if I receive a damaged item?
Please inspect your order upon reception and contact them immediately if the item is defective, damaged or if you receive the wrong item so that they can evaluate the issue and make it right.
What is your return policy?
Lord Lou have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
What is your refund policy?
Lord Lou will notify you once they have received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.