Updated 14th December 2024
184 Ratings. Average 4.5 out of 5 stars
Use the code and get 10% off sitewide at New Republic.
Use the code and get 10% off your order at New Republic.
Shop and get 10% off sitewide at New Republic.
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What payment methods do you accept?
New Republic accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay and PayPal.
Do you ship internationally?
Currently, New Republic ships to countries that are available during the checkout process.
What is the status of my order?
Once your order is processed and is on its way, an email with shipping details will be sent to you. If you have any questions on the status of your order, you can contact their customer service team by emailing service@shopnewrepublic. Com. Note that their fulfilment centre only ships on business days, and they do their best to ship out orders as soon as the next business day unless there’s a very high volume. Once processed, orders placed with standard shipping generally take 7-10 business days to arrive in the customer. Pre-order items are charged at checkout and item(s) shipped at a later date. Further details on pre-order items will be on the product pages.
How long will my order take to ship and to receive?
New Republic do their best to process orders as soon as the next business day. However during holidays or promotional periods when there’s higher order volume, they may experience delays in processing your order. Once processed, orders placed with standard shipping (FedEx SmartPost) generally take 7-10 business days to arrive in the customer.
What if tracking says delivered but I haven’t received my order?
Sometimes the status of the package is not accurate so New Republic would recommend following up with your local post office or FedEx facility to see if they still have your package. Also, please check with your neighbours and the property around your house as packages can often turn up this way. Please note all items purchased from New Republic are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
Can I change or cancel my order?
New Republic do their best to process orders as fast as possible, however, if you wish to change or cancel an order after you’ve submitted it, please contact their customer service team by emailing service@shopnewrepublic. Com and they’ll do their best to find the best solution.
What is your return/exchange policy?
New Republic accept returns and exchanges for up to 14 days after the item(s) has been received by the customer with a $9.00 restocking fee. Note that any item(s) marked as final sale are not eligible for returns, exchanges or store credit. Any item(s) eligible for return or exchange must be unworn, in the original packaging, with the dust bag. New Republic recommend trying on shoes indoors on a clean surface. Any items that are clearly worn will not be accepted and a refund will not be issued.
When can I expect a refund from my return?
Refunds will be credited to the original form of payment within 5-10 business days of receipt of the returned merchandise as long as New Republic confirm it is in its original unworn condition. You should receive a refund notification by email as soon as it’s been processed. Refunds typically take 5-10 business days to be fully credited back after it is processed. If you have further questions regarding a return, please contact their customer service team.
What if I’ve received an item(s) that is damaged and/or defective?
While it is incredibly rare, if you’ve received a damaged and/or defective item please contact their customer service team within 14 days of item receipt by emailing returns@shopnewrepublic. Com.
service@shopnewrepublic.com
Address
1 Union Sq W, Fl 6, New York City, New York, 10003, United States
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New Republic is a shoe company that produces limited-edition styles. These limited editions allow New Republic to concentrate on the quality of their footwear rather than mass-producing as much as possible. Every sleek contour and every cushioned sole bear witness to New Republic's acclaimed creator's brilliance.
The majority of their shoes are constructed of natural materials like suede and leather, which require regular upkeep. The New Republic is a cutting-edge footwear brand created by a top designer who has worked on some of the world's most prestigious collections. At New Republic, they provide a wide selection of the latest and luxurious footwear at an affordable price.
About New Republic Homepage
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https://shopnewrepublic.com/
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