In the event that the Customer requests a refund for the returned item (s), Suitnegozi will endeavor to perform the refund as soon as possible or in any case within 10 working days from the date of acceptance of the return. The credit will be made with the same payment method used by the Customer, and on the same account. The actual visibility date of the credit that occurred may vary for factors independent of Suitnegozi liability.
Refunds are also issued in the same currency as the original purchase. They also remind you that the refund will only concern the purchase price of the items, and will not include shipping and customs charges, which will remain the responsibility of the customer.
The refund can be suspended until the goods are received or until the User has demonstrated that he has sent the goods back if earlier.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 14 days from the day on which he communicated the withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods will be borne by the User. The User is only responsible for the decrease in the value of the goods resulting from a manipulation of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.